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  • Writer's pictureDavid Kolb

Quick Tip 6 - Unraveling the 'Chicken and Egg' Challenge in Platform Businesses

Updated: Aug 5, 2023


A milkshake being enjoyed during a morning commute, representing a delightful and refreshing start to the day.
Image : David Kolb

🚀 Quick Tip #6: Overcoming the 'Chicken and Egg' Challenge in Platform Business Models 🥚🐣


Platform business models are a staple in today's digital economy. They facilitate interactions between interdependent groups, creating substantial value. But aligning these groups initially is a puzzle - the notorious 'Chicken and Egg' dilemma. 🥚🐣


The predicament lies in attracting two distinct user groups to your platform, but which one first? The supply or the demand?


Think Airbnb, LinkedIn, OpenTable. They all cracked a common puzzle: the 'Chicken and Egg' conundrum. 🥚🐣


🏠 Airbnb: Their secret sauce? Target hosts! They scaled their host base by tapping into existing networks like Craigslist, drawing guests like bees to honey. Clever incentives also revved up early growth.


💼 LinkedIn First, they wooed professionals. With a pitch of networking and showcasing prowess, professionals flocked. Businesses? They followed, lured by this rich professional pool.


🍽️ OpenTable: Their journey was rocky at first. Attempting both sides – restaurants and diners – they stumbled. But a shift in strategy worked wonders. They built a restaurant network by offering free reservation systems to restaurants in key cities. As this grew, diners gravitated, pulling in even more eateries.


🔑 Lesson: Cleverly prioritise one user group. With strategic perks and deep understanding, ignite a domino effect, magnetising the other side.


Leaders, how did you manoeuvre your platform's 'Chicken and Egg' puzzle? Share your success (or learning) tales below!


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