Website Privacy Policy

Welcome to David Kolb Consultancy. We respect your right to privacy. We are a private limited company registered in England and Wales under company number 12870554 and have our registered office at 143 Station Road, Hampton, Middlesex, England, TW12 2AL.

Please direct any inquiries to admin@davidkolbconsultancy.com.

The personal information we collect and how we use it

We currently collect and process the following information:

Personal identifiers, contacts, and characteristics (for example, name and contact details)
Internet protocol (IP) address used to connect your computer to the Internet.
Login, email address, password, computer and connection information, and purchase history
Session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
Personally identifiable information (including name, email, password, communications)
Comments, feedback, product reviews, recommendations, and personal profile.

How we obtain the personal information and why we process it

Most of the personal information we process is provided to us directly by you for one or more of the following reasons:

To provide and operate our services.
To offer ongoing customer assistance and technical support.
To contact our visitors and users with general or personalised service-related notices and promotional messages.
To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services.
To comply with any applicable laws and regulations.

Legal bases for processing personal information

We process your personal information under one or more of the following legal bases:

(a) Your consent, which you can withdraw at any time by contacting admin@davidkolbconsultancy.com

(b) Our contractual obligations

(d) Vital interests

(e) Performance of public tasks

(f) Legitimate interests

Data retention

We retain your information as needed to fulfill statutory, contractual, and data controller obligations. Personal data retention periods are based on the following criteria:

Queries: Retained as necessary for addressing queries effectively.

Legal and regulatory requirements: Retained for 7 years after account closure or service termination, and may be used to defend legal claims.

How we store your personal information

Your information is securely stored. Our company is hosted on the Wix.com platform, which provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and general applications. They store your data on secure servers behind a firewall.

We use Google Workspace for Business to manage our email communication. By contacting us via email, you acknowledge that your data may be processed and stored by Google's services in accordance with Google's Privacy Policy. For more information on how Google handles your data, please visit: https://policies.google.com/privacy

Your data protection rights

Under data protection law, you have rights including:

Right of access: You have the right to request copies of your personal information.
Right to rectification: You have the right to request that we correct any inaccurate personal information or complete any incomplete information.
Right to erasure: You have the right to request that we erase your personal information in certain circumstances.
Right to restriction of processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
Right to object to processing: You have the right to object to the processing of your personal information in certain circumstances.
Right to data portability: You have the right to request that we transfer the personal information you provided to us to another organisation, or to you, in certain circumstances.

Please contact us at admin@davidkolbconsultancy.com if you wish to make a request.

Changes to our privacy policy

We reserve the right to modify this privacy policy at any time. Changes will be posted on our website, and we encourage you to review the policy periodically to stay informed about how we process your personal information.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at admin@davidkolbconsultancy.com.

You can also complain to the ICO if you are unhappy with how we have used your data. The ICO's contact details are: Helpline number: 0303 123 1113. ICO website: https://www.ico.org.uk